Google Fi warns customers that their data has been compromised

Google has notified customers of its Fi mobile virtual network operator (MVNO) service that hackers were able to access some of their information, according to TechCrunch. The tech giant said the bad actors infiltrated a third-party system used for customer support at Fi’s primary network provider. While Google didn’t name the provider outright, Fi relies on US Cellular and T-Mobile for connectivity. If you’ll recall, the latter admitted in mid-January that hackers had been taking data from its systems since November last year.

T-Mobile said the attackers got away with the information of around 37 million postpaid and prepaid customers before it discovered and contained the issue. Back then, the carrier insisted that no passwords, payment information and social security numbers were stolen. Google Fi is saying the same thing, adding that no PINs or text message/call contents were taken, as well. The hackers only apparently had access to users’ phone numbers, account status, SMS card serial numbers and some service plan information, like international roaming. 

Google reportedly told most users that they didn’t have to do anything and that it’s still working with Fi’s network provider to “identify and implement measures to secure the data on that third-party system and notify everyone potentially impacted.” That said, at least one customer claimed having more serious issues than most because of the breach. They shared a part of Google’s supposed email to them on Reddit, telling them that that their “mobile phone service was transferred from [their] SIM card to another SIM card” for almost two hours on January 1st. 

The customer said they received password reset notifications from Outlook, their crypto wallet account and two-factor authenticator Authy that day. They sent logs to 9to5Google to prove that the attackers had used their number to receive text messages that allowed them to access those accounts. Based on their Fi text history, the bad actors started resetting passwords and requesting two-factor authentication codes via SMS within one minute of transferring their SIM card. The customer was reportedly only able regain control of their accounts after turning network access on their iPhone off and back on, though it’s unclear if that’s what solved the issue. We’ve reached out to Google for a statement regarding the customers’ SIM swapping claim and will update this post when we hear back. 

Google’s experimental ChatGPT rivals include a search bot and a tool called ‘Apprentice Bard’

Google employees have been testing several potential ChatGPT competitors as part of the tech giant’s bid to launch a response to OpenAI’s technology, according to CNBC. A previous New York Times report said that Google CEO Sundar Pichai declared “code red” and accelerated AI development to be able to unveil at least 20 AI-powered products this year. Now, CNBC has detailed several of the products the company is working on, including a chatbot called “Apprentice Bard” that uses Google’s LaMDA conversation technology.

Apparently, Google management asked the LaMDA team to prioritize working on a ChatGPT competitor, telling them that it takes precedence over any other project and even warning them not to attend unrelated meetings. Apprentice Bard reportedly looks and functions like ChatGPT in that a user can type a question or a prompt in a text box and then get a written response. 

CNBC says it saw samples proving the bot’s answers include information from recent events — something ChatGPT isn’t capable of, because it only has limited knowledge about anything that happened after 2021. In one example, Apprentice Bard was able to answer whether there will be another round of layoffs at Google. (Unlikely for this year, it said, seeing as the company is doing well financially.) If you’ll recall, Google’s LaMDA tech had gotten a former company engineer fired after he claimed that it had gained sentience.

Google is also reportedly testing a new search page that uses a question and answer format. The experimental home page features five potential question prompts replacing “I’m feeling lucky” under the search bar. After a user types in their query, the page generates human-like responses in gray bubbles. Underneath those responses are suggested follow-up questions, followed by the typical search results with links and headlines. In addition, Alphabet is working on a project called “Atlas” under its cloud unit. While CNBC didn’t have details on what it is, it’s still reportedly part of Google’s “code red” efforts.

It’s unclear at this point which of Google’s projects are going to be released to the public. Google AI chief Jeff Dean told employees during an all-hands meeting to discuss the company’s response to ChatGPT that it’s moving “more conservatively than a small startup.” Providing people wrong information will have a much bigger impact for a known company like Google, after all. Indeed, The Times previously said that the tech giant is prioritizing safety, accuracy and blocking out misinformation when it comes to the development of its search chatbot. If reports that Microsoft is incorporating ChatGPT’s technology into Bing as soon as this March are true, however, we’ll also likely see Google’s search chatbot in the near future. 

‘Star Wars Jedi: Survivor’ is delayed to April 28th

Star Wars fans will need to wait an extra month and a half to play the next chapter of Cal Kestis’ story. On Tuesday afternoon, Electronic Arts and Respawn Entertainment announced the delay of Star Wars Jedi: Survivor to April 28th. The game was previously slated to arrive on March 17th

“In order for the team to hit the Respawn quality bar, provide the team the time they need, and achieve the level of polish our fans deserve, we have added six crucial weeks to our release schedule — Star Wars Jedi: Survivor will now launch globally on April 28th,” Respawn posted on Twitter. The studio said it would use the extra time to fix bugs and polish the game to improve performance, stability and the player experience. The delay means Star Wars Jedi: Survivor will arrive on the same day as Dead Island 2, provided that title doesn’t suffer a last-minute delay.   

Star Wars Jedi: Survivor picks up five years after the events of Fallen Order, and features an older, harder Cal Kestis. Respawn has promised the game will feature new worlds in the Star Wars galaxy for players to explore. Cal, now a Jedi Knight, also has new skills and weapons in his arsenal to take on the Galactic Empire.   

PayPal is laying off 2,000 employees

PayPal is about to become the latest tech company to lay off a substantial part of its workforce. The payments firm announced Tuesday plans to cut approximately 2,000 employees, a number that equates to about seven percent of its total staff. According to PayPal president and CEO Dan Schulman, the layoffs will occur over the next few weeks, with some parts of the company affected more than others.

“We will treat our departing colleagues with the utmost respect and empathy, provide them with generous packages, engage in consultation where required and support them with their transitions,” Schulman said. “I want to express my personal appreciation for the meaningful contributions they have made to PayPal.”

The company joins a growing list of tech companies that have announced layoffs in recent months. Earlier this month, Google disclosed plans to lay off 12,000 employees, or about around six percent of its global workforce. Before that, Microsoft said it would cut 10,000 jobs. Schulman, like his counterparts at Microsoft, Google and other tech firms, blamed PayPal’s layoffs on the “challenging macro-economic environment” the company finds itself in recently. “While we have made substantial progress in right-sizing our cost structure, and focused our resources on our core strategic priorities, we have more work to do,” he said.

It’s worth noting the US economy has not entered into a recession yet. At 3.5 percent, the national unemployment rate is at a 50-year low, and the gross domestic product grew over the last quarters. Turning specifically to PayPal, the company beat Wall Street expectations during its most recent earnings call, with revenue and income increasing by 11 percent and 7 percent year on year, respectively.